The work between estimate and approval
A repair estimate is the start of a conversation. The work that follows needs a record of its own.
Fleet repair authorization
One place for the work between estimate and approval.
Dock helps repair shops prepare, revise, submit, and track fleet repair authorizations across the systems their customers already use.
- Less repeated
portal entry - Keep estimates
in sync - Track, respond,
and get to approval
Your shop at a glance
The work that’s moving — and what needs you next.
Active3Repair work in progress
Pending2Awaiting a provider response
Saved1Ready to pick back up
Recent repair orders
| Order | Vehicle | Status | Amount |
|---|---|---|---|
| RO-18472Wheels / eRepair | Freightliner M2 | Needs review | $1,268.00 |
| RO-18468Wheels / eRepair | Ford Transit | Awaiting response | $846.00 |
| RO-18461Wheels / eRepair | Chevrolet Express | Approved | $924.00 |
Dashboard
$500K+repair value processedvia Dock annually
300+service-advisor hours returned
10+major fleet management company portals supported
How it works
From repair order to approval, in one workflow.
Start with your repair document. Keep the details through every handoff.
Add the work
Bring the estimate your shop already creates.
Review & edit
Check the lines. Add the details the provider needs.
Track & respond
Keep the response and the next revision together.
Get approval & move forward
Keep the provider’s decision with the repair.
For the shops
The work, with its context
Your repair work, in one place.
Find recent orders, check the original estimate, and see the full record without piecing it together across systems.
Types of work
Every kind of repair.
One way forward.
From routine inspections to complex repairs, bring the documentation and authorization work into one place.
01 / 4 work typesInspections & compliance
Bring inspection reports and repair findings into the same working record.
- DOT inspections
- BIT inspections
- Annual / periodic inspections
- Safety inspection findings
02 / 5 work typesScheduled maintenance
Prepare the routine work that keeps your customers’ fleets on the road.
- Preventive maintenance
- Oil & filter service
- Fluids & lubrication
- Belts & hoses
- Cooling system service
03 / 6 work typesMechanical repair
Keep complex repair details, estimates, and revisions together.
- Brakes
- Suspension & steering
- Engine repair
- Transmission & driveline
- Exhaust & emissions
- Fuel systems
04 / 4 work typesTires & wheel ends
Give wheel and tire work a clear record from finding to authorization.
- Tire service & replacement
- Wheel alignment
- Wheel balancing
- Hubs & bearings
05 / 6 work typesElectrical & diagnostics
Bring the findings behind a repair into the authorization conversation.
- Diagnostics & fault codes
- Electrical repair
- Battery & starting
- Charging systems
- Wiring & lighting
- EV & hybrid diagnostics
06 / 5 work typesBody & general repair
A place for body work, trailer repairs, and the jobs that don’t fit one box.
- Body & collision
- Glass & mirrors
- Frame & chassis
- Trailer repair
- General repair / other
Category 01 / 06
Dock helps organize documentation and authorization for work performed by your shop.
Wheels / eRepair
Prepare, submit & track
Holman PartnerConnect
Account history & messages
Auto Integrate
Discuss your provider workflow
Know another shop that could use Dock?
Refer a shop that becomes a Dock customer and you may qualify for a $100 gift card.1
1 Rewards subject to approval and referral terms.
From The Working Road
Notes from the work between estimate and approval.
Common questions
Answers before you get started.
What does Dock help our shop do?
Dock connects repair shops with the systems their fleet customers use. Start with fleet repair authorizations: prepare the work, review the details, submit through a supported provider workflow, and keep track of what happens next.
Who is Dock built for?
Independent repair shops and multi-location repair groups that service commercial fleets. Service advisors can prepare and follow up on requests, while owners and operators keep the repair record and its context in view.
Does Dock replace our shop management system?
Dock starts with the estimates, repair orders, and invoices your shop already creates. Its focus is the authorization work between your shop and your fleet customers’ systems. You can keep your existing process for creating repair documents.
What repair documents can we upload?
Upload an estimate, repair order, or invoice as a PDF, DOC, DOCX, or TXT file. Dock extracts vehicle and repair details for your team to review, with the original document kept alongside the work.
Can we check the details before anything is sent?
Yes. Your team reviews the prepared request, checks line items against the source document, corrects extracted details, and fills in missing information before submitting through a supported provider workflow.
Which fleet management systems can we work with?
Wheels / eRepair supports preparing, submitting, and tracking repair authorization requests. Holman PartnerConnect provides account history, orders, and messages. If your customers use Auto Integrate, talk with us about the workflow options for your account.
What if a provider disputes an estimate or asks for changes?
Keep the recorded feedback with the repair and update a saved estimate where editing is supported. Replying, editing a submitted order, or resubmitting depends on the provider and the order’s status; some follow-up may still need to happen in the provider’s portal.
Does submitting through Dock mean the repair is approved?
No. The fleet management provider makes the authorization decision. A prepared request, a submission, a response, and an approval are different states. Dock helps keep the recorded status and next action with the repair.
Can another advisor pick up the repair later?
Authorized teammates can review the source documents, repair details, revisions, and recorded provider responses kept with the work. That gives the next advisor context without having to reconstruct the repair from separate conversations.
How do we get started?
Book a demo and tell us which providers your customers use and how your shop handles authorizations today. We’ll walk through the preparation, submission, and follow-up options that fit your shop’s accounts.
See Dock in action.
A short, focused demo for your shop or team.